Abstract

Background: Hospital nurses frequently work long and irregular shifts, exposing them to high fatigue and stress that undermine wellbeing and retention. Rigid rosters limit autonomy, erode work-life balance, and contribute to turnover. In New Zealand, the situation is intensified by chronic workforce shortages, an ageing nursing population, and rising reliance on internationally qualified nurses. Flexible scheduling and shift choice, which give nurses greater control over when and how they work, may offer an effective strategy to reduce fatigue,increase job satisfaction, and improve retention.

Aim: To explore how flexible scheduling and shift choice affect fatigue, job satisfaction, and retention among nurses working in New Zealand’s public hospitals.

Methods: This mixed-methods explanatory sequential study integrates quantitative and qualitative approaches. Phase 1 uses a nationwide online survey of registered nurses (target n ≈ 601) employing validated instruments such as the Occupational Fatigue Exhaustion Recovery (OFER-15) and the Minnesota Satisfaction Questionnaire(MSQ) to measure fatigue, job satisfaction, and perceived scheduling control. Phase 2 consists of 20 semi-structured interviews with shift-working nurses and nurse managers responsible for rostering. Quantitative data will undergo descriptive, correlational, and regression analyses; qualitative data will be examined through reflexive thematic analysis to contextualise numerical findings .

Expected Outcomes: Preliminary results are expected to show that higher scheduling flexibility and shift autonomy correlate withl ower fatigue and stronger retention intentions. The study will also identify organisational and demographic factors that facilitate or hinder flexible scheduling, including management practices, staffing levels, and age-related tolerance to shift work.

Implications for Practice: Findings will provide evidence-based recommendations to inform workforce policy, contributing to improved scheduling approaches that balance organisational demands with nurses’ wellbeing.

Notes

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Key References: 

Alsayed, S. (2018). The different meanings of flexible shift work scheduling: An integrative literature review. Journal of Nursing & Healthcare, 3(3), 1-11.

Bae, S.-H. (2023). Association of work schedules with nurse turnover: A cross-sectional national study.International Journal of Public Health, 68, 1605732.

Clendon, J., & Walker, L. (2016). Nurses aged over 50 and their perceptions of flexible working. Journal of Nursing Management, 24(3), 336-346.

Dall'Ora, C., Ejebu, O.-Z., Ball, J., & Griffiths, P. (2023). Shift work characteristics and burnout among nurses:Cross-sectional survey. Occupational Medicine.

Ejebu, O.-Z., Dall'Ora, C., & Griffiths, P. (2021). Nurses' experiences and preferences around shift patterns: Ascoping review. PloS one, 16(8).

Gander, P., O'Keeffe, K., Santos-Fernandez, E., Huntington, A., Walker, L., & Willis, J. (2019). Fatigue and nurses' work patterns: An online questionnaire survey. International Journal of Nursing Studies, 98, 67-74.

Additional references included in attached slide deck.

Description

Purpose: To examine how flexible scheduling and shift choice impact nurse fatigue, job satisfaction, and retention in New Zealand public hospitals.

Methodology: Mixed-methods explanatory sequential design.

Significance: Understanding nurses’ experiences of shift choice and flexible scheduling provides valuable insights into how greater autonomy in rostering can reduce fatigue, enhance job satisfaction, and promote a more sustainable nursing workforce.

Author Details

Adetoun Oyekunle, Doctor of Nursing, RN, ROHN, MNSc, FCNA(NZ)

School of Nursing, Midwifery and Health Practice, Victoria University of Wellington, New Zealand.

Sigma Membership

Xi Omicron at-Large

Type

Presentation

Format Type

Text-based Document

Study Design/Type

Explanatory

Research Approach

Mixed/Multi Method Research

Keywords:

Policy and Advocacy, Stress and Coping, Workforce, Scheduling, Shift Systems, Flextime, Nursing Services--Personnel Management, Employment of Nurses, Job Satisfaction, Work Environment, Job Satisfaction of Nurses, Public Hospitals, New Zealand

Conference Name

37th International Nursing Research Congress

Conference Host

Sigma Theta Tau International

Conference Location

Toronto, Ontario, Canada

Conference Year

2026

Rights Holder

All rights reserved by the author(s) and/or publisher(s) listed in this item record unless relinquished in whole or part by a rights notation or a Creative Commons License present in this item record. All permission requests should be directed accordingly and not to the Sigma Repository. All submitting authors or publishers have affirmed that when using material in their work where they do not own copyright, they have obtained permission of the copyright holder prior to submission and the rights holder has been acknowledged as necessary.

Review Type

Abstract Review Only: Reviewed by Event Host

Acquisition

Proxy-submission

Date of Issue

2026-09-30

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Flexible Scheduling: Pathway to Building Sustainable Nursing Workforce: A New Zealand Context

Toronto, Ontario, Canada

Background: Hospital nurses frequently work long and irregular shifts, exposing them to high fatigue and stress that undermine wellbeing and retention. Rigid rosters limit autonomy, erode work-life balance, and contribute to turnover. In New Zealand, the situation is intensified by chronic workforce shortages, an ageing nursing population, and rising reliance on internationally qualified nurses. Flexible scheduling and shift choice, which give nurses greater control over when and how they work, may offer an effective strategy to reduce fatigue,increase job satisfaction, and improve retention.

Aim: To explore how flexible scheduling and shift choice affect fatigue, job satisfaction, and retention among nurses working in New Zealand’s public hospitals.

Methods: This mixed-methods explanatory sequential study integrates quantitative and qualitative approaches. Phase 1 uses a nationwide online survey of registered nurses (target n ≈ 601) employing validated instruments such as the Occupational Fatigue Exhaustion Recovery (OFER-15) and the Minnesota Satisfaction Questionnaire(MSQ) to measure fatigue, job satisfaction, and perceived scheduling control. Phase 2 consists of 20 semi-structured interviews with shift-working nurses and nurse managers responsible for rostering. Quantitative data will undergo descriptive, correlational, and regression analyses; qualitative data will be examined through reflexive thematic analysis to contextualise numerical findings .

Expected Outcomes: Preliminary results are expected to show that higher scheduling flexibility and shift autonomy correlate withl ower fatigue and stronger retention intentions. The study will also identify organisational and demographic factors that facilitate or hinder flexible scheduling, including management practices, staffing levels, and age-related tolerance to shift work.

Implications for Practice: Findings will provide evidence-based recommendations to inform workforce policy, contributing to improved scheduling approaches that balance organisational demands with nurses’ wellbeing.