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Chapter 3: Assessing an Escalating Situation for Early Intervention

Abstract

This item record pertains to materials from De-Escalating Violence in Healthcare, which are provided free of charge by the publisher.

About this book: Violent incidents are more than four times as likely to occur in healthcare settings than in other professional workplaces, taking a toll on healthcare workers and spurring providers and policymakers to solve the increasing impact of violence.

The most beneficial method of preventing healthcare violence is de-escalation—using therapeutic communication and interventions to defuse emotional tension. In De-Escalating Violence in Healthcare, author S. E. McKnight provides tools and techniques to help nurses and other healthcare professionals manage aggressive behavior and foster a safer workplace.

Readers will learn to:

  • Understand the variables, risk factors, and triggers of aggression and violence
  • Assess mental health status and practice conflict resolution and crisis intervention
  • Identify and manage difficult behavioral issues associated with schizophrenia, dementia, bipolar disorder, anxiety, and other conditions
  • Foster a caring and healing environment to reduce violence
  • Build a healthcare violence prevention program

To purchase the entire book from the publisher click here.

To order additional books, buy in bulk, or order for corporate use, contact Sigma Marketplace at 888.654.4968 (US and Canada) or +1.317.634.8171 (outside US and Canada).

To request a review copy for course adoption, email solutions@sigmamarketplace.org or call 888.654.4968 (US and Canada) or +1.317.634.8171 (outside US and Canada).

To request author information, or for speaker or other media requests, contact Sigma Marketing at 888.634.7575 (US and Canada) or +1.317.634.8171 (outside US and Canada).

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Description

This item record contains the following file attachments: Chapter 3; the Instructor's Guide; the Student Workbook; a Quiz for De-Escalating Violence in Healthcare; a Body Language Tips for De-Escalating Violence handout; Author Bio; the Introduction; and the Table of Contents and Index

Authors

S. E. McKnight

Author Details

S. E. McKnight, DNP, MSN, BA, RN-BC, a mental health educator for more than 22 years, is an adjunct instructor at the University of West Florida. She divides her time among clinical practice, training, consulting, scholarly writing, and research, focusing on de-escalation training to prevent violence and promote holistic wellness and recovery. McKnight developed the first competency-based mental health learning needs assessment for professional nursing practice, which has been published by the American Psychiatric Association as a best practice instrument for research and education.

Sigma Membership

Non-member

Type

Book Chapter

ISBN

9781948057493

Format Type

Text-based Document

Study Design/Type

Expert Opinion (nationally/internationally recognized)

Research Approach

N/A

Keywords:

Healthcare Violence, De-Escalation, Conflict Resolution, Crisis Intervention, Healthcare Safety, Therapeutic Communication, Stress Management Techniques, Managing Mental Health

Publisher

Sigma Theta Tau International

Version

Publisher's Version

Rights Holder

Copyright © 2025 by Sigma Theta Tau International Honor Society of Nursing - All rights reserved. This book is protected by copyright. No part of it may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without written permission from the publisher. Any trademarks, service marks, design rights, or similar rights that are mentioned, used, or cited in this book are the property of their respective owners. Their use here does not imply that you may use them for a similar or any other purpose.

Review Type

None: Professionally Edited Material

Acquisition

Publisher-submission

Date of Issue

2019

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[Excerpt from] De-escalating Violence in Healthcare: Strategies to Reduce Emotional Tension and Aggression

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