Sigma Publications: Book Excerpts

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Chapter 1: The Need for a Paradigm Shift in Healthcare Quality and Safety Thinking

Abstract

This item record pertains to an excerpt from High Reliability Organizations, Second Edition, which is provided free of charge by the publisher.

About this book: High Reliability Organizations: A Healthcare Handbook for Patient Safety & Quality, Second Edition, equips nurses and healthcare professionals with the tools necessary to establish an error detection and prevention system. This new edition builds on the foundation of the first book with best practices, relevant exemplars, and important discussions about cultural aspects essential to sustainability.

To purchase the entire book from the publisher click here.

To order additional books, buy in bulk, or order for corporate use, contact Sigma Marketplace at 888.654.4968 (US and Canada) or +1.317.634.8171 (outside US and Canada).

To request a review copy for course adoption, email solutions@sigmamarketplace.org or call 888.654.4968 (US and Canada) or +1.317.634.8171 (outside US and Canada).

To request author information, or for speaker or other media requests, contact Sigma Marketing at 888.634.7575 (US and Canada) or +1.317.634.8171 (outside US and Canada).

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Description

This item record contains the following file attachments: Chapter 1; the Instructor's Guide; and the Student Workbook

Author Details

Cynthia Oster, PhD, MBA, APRN, ACNS-BC, ANP, is a Patient Safety Nurse Scientist at Emory Healthcare and an adjunct Assistant Professor at the Nell Hodgson Woodruff School of Nursing at Emory University. With 40 years of experience, she has held research, clinical, educational, and administrative positions throughout her career. Jane Braaten, PhD, APRN, CNS, ANP, CPPS, is a Patient Safety Manager and Nurse Scientist at Centura Health. She has held positions within Centura Health as Director of Cardiology Services, Cardiac and Intensive Care Clinical Nurse Specialist, Cardiac Nurse Practitioner, and Manager/Charge RN/Staff RN of intensive care and telemetry units.

Sigma Membership

Alpha Kappa at-Large

Type

Book Chapter

ISBN

9781948057783

Format Type

Text-based Document

Study Design/Type

Expert Opinion (nationally/internationally recognized)

Research Approach

N/A

Keywords:

High Reliability, Patient Safety, Quality of Care, Just Culture, Root Cause Analysis, Interprofessional Collaboration, Zero Harm, Organizational Resilience

Publisher

Sigma Theta Tau International

Version

Publisher's Version

Rights Holder

Copyright © 2025 by Sigma Theta Tau International Honor Society of Nursing - All rights reserved. This book is protected by copyright. No part of it may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without written permission from the publisher. Any trademarks, service marks, design rights, or similar rights that are mentioned, used, or cited in this book are the property of their respective owners. Their use here does not imply that you may use them for a similar or any other purpose.

Review Type

None: Professionally Edited Material

Acquisition

Publisher-submission

Date of Issue

2020

Full Text of Presentation

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[Excerpt from] High Reliability Organizations: A Healthcare Handbook, for Patient Safety & Quality (2nd ed.)

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