Sigma Publications: Book Excerpts

Other Titles

Chapter 1: Reflections on Incivility and Why Civility Matters

Abstract

In this comprehensive, fully revised third edition of the award-winning Creating & Sustaining Civility in Nursing Education, author Cynthia Clark expands her proven, results-focused approach to preventing and addressing the problem of incivility. This guide includes practical, evidence-based solutions that range from principles for broad-based institutional changes to ready-to-use teaching tools and strategies to promote and maintain civility, community, and respect in today’s highly charged work and learning environments.

Considering recent changes in higher education in general and nursing education specifically, expanded areas of focus in this new edition include:

  • Online teaching and learning environments
  • The contentious political climate and campus unrest
  • The costs and consequences of incivility
  • Principled leadership and organizational change
  • An emphasis on diversity, equity, inclusion, and belonging
  • Virtual reality, artificial intelligence, and academic integrity
  • Trauma-informed teaching and learning
  • The nexus of civility and foundational standards for safe,
  • inclusive, and healthy work and learning environments

This informative, timely book is brimming with ideas and resources to equip faculty, students, and nurse leaders with strategies—including role-modeling and mentoring, well-being and self care, cognitive rehearsal, and positive learning environments—to successfully address civility challenges in the nursing field.

Download

Download Free Excerpt (8.7 MB)

Author Details

Cynthia Clark, PhD, RN, ANEF, FAAN, is the founder of Civility Matters™, Professor Emeritus at Boise State University, and an award-winning professor, scholar, and author. As a nurse/therapist, she specialized in adolescent mental health, substance abuse recovery, and suicide and violence prevention. Her groundbreaking work on fostering civility and healthy work environments has brought national and international attention to the controversial issues of incivility in academic and work environments around the globe.

Sigma Membership

Mu Gamma at-Large

Lead Author Affiliation

Boise State University, Boise, Idaho, USA

Type

Book Chapter

ISBN

9781646482153

Format Type

Text-based Document

Study Design/Type

Expert Opinion (nationally/internationally recognized)

Research Approach

N/A

Keywords:

Nursing Education, Incivility, Healthy Work Environments

Publisher

Sigma Theta Tau International

Version

Publisher's Version

Rights Holder

Copyright © 2025 by Sigma Theta Tau International Honor Society of Nursing - All rights reserved. This book is protected by copyright. No part of it may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without written permission from the publisher. Any trademarks, service marks, design rights, or similar rights that are mentioned, used, or cited in this book are the property of their respective owners. Their use here does not imply that you may use them for a similar or any other purpose.

Review Type

None: Educational Material, None: Reputation-based Submission

Acquisition

Publisher-submission

Full Text of Presentation

wf_yes

[Excerpt from] Creating & Sustaining Civility in Nursing Education (3rd ed.)

Share

COinS