Effects of Working from Home Job Satisfaction, Productivity, Employee Retention: A Systematic Review
Other Titles
Promoting Joy at work [Title Slide]
Other Titles
PechaKucha Presentation
Abstract
PICO Question: Does working from home, as opposed to traditional office-based work, affect employees’ job satisfaction, productivity, and retention globally?
Purpose Statement: The purpose of this review is to align SDG 3 (Good Health and Wellbeing)/SDG 8 (Decent Work and Economic Growth) to examine the impact of working from home on job satisfaction, productivity, and employee retention.
Background: Telecommuting across industries has become a prevalent practice, driven by changing dynamics of the workplace and technological advancement of the office. While telecommuteing offers work-life balance and flexibility, its effects on job satisfaction, productivity, and employee retention remain unexplored, especially in relation to social determinants of health and health outcomes. Telecommuting may impact key elements that enhance wellness, such as improved mental health, increased economic stability, and reduced stress, potentially impacting both organizational and individual outcomes while aligning with the SDGs.
Method: We conducted a thorough systematic review using studies from various databases, including CINHAL, PubMed, Medline, PsychINFO, Cochrane, and Scopus. We incorporated studies published between 2010 and 2023, focusing on the effects of telework on employees' job satisfaction, productivity, and retention. This review was registered in the PROSPERO database (Registration Number: CRD42024495468), following the PRISMA guideline for transparency. The studies were screened and selections were dependent on inclusion criteria significant to telecommuting plus its impact on productivity, retention and job satisfaction.
Quality appraisal of the studies selected is in progress, applying the Critical Appraisal Skills Programme tool and the Joanna Briggs Institute to help minimize bias and ensure vigorous assessment of the study quality.
Expected Results: Although, this work is in progress, but the Initial findings propose that working from home may have a positive impact on employee job satisfaction, productivity, and retention by promoting work-life balance and decreasing commute-related anxiety.
Conclusion: Working from home suggests offering an encouraging approach to enhancing job satisfaction, productivity, and retention while cultivating a more equitable, healthier workplace.
Notes
References:
Awada, M., et al. (2021). "Working from home during the COVID-19 pandemic: Impact on office worker productivity and work experience." Work: Journal of Prevention, Assessment & Rehabilitation 69(4): 1171-1189.
Baumann, J., et al. (2023). "Self-control and performance while working from home." PLoS One 18(4): e0282862.
Bielinska-Dusza, E., et al. (2023). Study on the impact of remote working on the satisfaction and experience of IT workers in Poland. Forum Scientiae Oeconomia 11(4).
Charalampous, M., et al. (2019). "Systematically reviewing remote e-workers’ well-being at work: A multidimensional approach." European Journal of Work and Organizational Psychology 28(1): 51-73.
Elsamani, Y. and Y. Kajikawa (2024). "How teleworking adoption is changing the labor market and workforce dynamics?" PLoS One 19(3): e0299051.
Gillet, N., et al. (2021). "Remote working: A double-edged sword for workers' personal and professional well-being." Journal of Management & Organization 27(6): 1060-1082.
Knowles, S. (2023). Generation Z individuals working in a remote work environment: Organizational commitment and authentic leadership as predictors of job satisfaction, ProQuest Information & Learning.
Nadeem, R., et al. (2023). Digital transformation and industry 4.0 employees: Empirical evidence from top digital nations. Technology in Society 76 (2024): 102434.
Ongel, V., et al. (2023). "Digital leadership's influence on individual creativity and employee performance: A view through the generational lens." Behav Sci (Basel) 14(1).
Pham, N. T., et al., (2023). Improving employee outcomes in the remote
working context: a time-lagged study on digital-oriented training, work-to-family conflict, and empowering leadership. Asia Pacific Journal of Human Resources (2023) 61, 1008–1038.
Sigma Membership
Chi Alpha at-Large
Type
Presentation
Format Type
Text-based Document
Study Design/Type
Systematic Review
Research Approach
N/A
Keywords:
Workforce, Stress and Coping, Health Equity or Social Determinants of Health, Job Satisfaction, Productivity, Employee Retention, Work-Life Balance, Telework, Health Promotion, Mental Health, Sustainable Development Goals
Recommended Citation
Nwokocha, Tricia and Anucha, Emmanuella, "Effects of Working from Home Job Satisfaction, Productivity, Employee Retention: A Systematic Review" (2025). International Nursing Research Congress (INRC). 224.
https://www.sigmarepository.org/inrc/2025/presentations_2025/224
Conference Name
36th International Nursing Research Congress
Conference Host
Sigma Theta Tau International
Conference Location
Seattle, Washington, USA
Conference Year
2025
Rights Holder
All rights reserved by the author(s) and/or publisher(s) listed in this item record unless relinquished in whole or part by a rights notation or a Creative Commons License present in this item record.
Review Type
Abstract Review Only: Reviewed by Event Host
Acquisition
Proxy-submission
Effects of Working from Home Job Satisfaction, Productivity, Employee Retention: A Systematic Review
Seattle, Washington, USA
PICO Question: Does working from home, as opposed to traditional office-based work, affect employees’ job satisfaction, productivity, and retention globally?
Purpose Statement: The purpose of this review is to align SDG 3 (Good Health and Wellbeing)/SDG 8 (Decent Work and Economic Growth) to examine the impact of working from home on job satisfaction, productivity, and employee retention.
Background: Telecommuting across industries has become a prevalent practice, driven by changing dynamics of the workplace and technological advancement of the office. While telecommuteing offers work-life balance and flexibility, its effects on job satisfaction, productivity, and employee retention remain unexplored, especially in relation to social determinants of health and health outcomes. Telecommuting may impact key elements that enhance wellness, such as improved mental health, increased economic stability, and reduced stress, potentially impacting both organizational and individual outcomes while aligning with the SDGs.
Method: We conducted a thorough systematic review using studies from various databases, including CINHAL, PubMed, Medline, PsychINFO, Cochrane, and Scopus. We incorporated studies published between 2010 and 2023, focusing on the effects of telework on employees' job satisfaction, productivity, and retention. This review was registered in the PROSPERO database (Registration Number: CRD42024495468), following the PRISMA guideline for transparency. The studies were screened and selections were dependent on inclusion criteria significant to telecommuting plus its impact on productivity, retention and job satisfaction.
Quality appraisal of the studies selected is in progress, applying the Critical Appraisal Skills Programme tool and the Joanna Briggs Institute to help minimize bias and ensure vigorous assessment of the study quality.
Expected Results: Although, this work is in progress, but the Initial findings propose that working from home may have a positive impact on employee job satisfaction, productivity, and retention by promoting work-life balance and decreasing commute-related anxiety.
Conclusion: Working from home suggests offering an encouraging approach to enhancing job satisfaction, productivity, and retention while cultivating a more equitable, healthier workplace.
Description
The expected review is to highlight correlations that are positive between working from home and employee job satisfaction, productivity, and retention, with specific emphasis on reduced work-related stress and enhanced mental health.