Abstract
Workplace violence in healthcare settings is a multifaceted challenge and must be tackled using diverse strategies. Utilizing the data collected over a five-year period, the purpose of this project was to analyze the workplace violence incident report data to identify and determine innovative techniques to reduce or eliminate workplace violence. This agency has worked aggressively in the area of workplace violence since 2018 with the acquisition of three workplace violence grants directed toward educating and engaging nursing staff with developing a safe work environment. Two of the grants were completed by August, 2024 with the third grant funding being initiated during this current period. Funding from the grants provided multiple educational opportunities, development of a workplace violence committee, changing of the name tags to protect the individuals, de-escalation training, and aggressive education of the public and staff. The interventions have been incorporated into the work environment to enlighten the staff members along with the community to reduce and/or identify threatening situations. It was anticipated that by identifying situations noted within the reports a plan for management could be developed, implemented, and supported.
The analysis of workplace violence incident reports from 2020 through 2024 from one acute health facility resulted in 323 documents to scrutinize. By reviewing and scrutinizing the workplace violence incident reports, trends and issues were identified. Some of the areas investigated included in the project were the types of incidents, locations where it happened, timing of the incidents, who committed the encounter, circumstances at the time of the incident, contributing factors, and preventability of the incidents. A team of nurses carefully and thoughtfully considered approximately seventeen different aspects identified within the workplace incident forms.
This presentation will discuss the analysis of this work toward ensuring workplace safety and security, the data collected and analyzed for this project along with the trends and issues identified from the project and the tools. Recommendations for addressing workplace violence issues and trends within this agency will be suggested for consideration by other agencies.
Notes
References: American Hospital Association & International Association for Healthcare Security and Safety. (2021). Creating safer workplaces: A guide to mitigating violence in health care settings,
Retrieved from: www.aha.org
Kumari, A., Sarkar, S., Ranjan, P., Chopra, S., Kaur, T., Baitha, U., Chakrawarty, A & Klanidhi, K. B. (2022). Interventions for workplace violence against health-care professionals: A systematic review. Work (Reading, Mass.), 73(2), 415–427. ttps://doi.org/10.3233/WOR-210046
Taylor, M, (2023, February 8). 3 Texas hospital staff members injured in alleged assault. Retrieved from https://www.beckershospitalreview.com/hospital-physician-
relationships/3-texas-hospital-staff-members-injured-in-alleged-assault.html
Texas Department of State Health Services (2022). 2022 Hospital Nurse Staffing Study: Rural and Critical Access Hospitals retrieved from https://www.dshs.texas.gov/sites/default/files/chs/cnws/HNSS/2022/2022_HNSS_RuralCAH_accessible.pdf
Texas Health and Human Services, (2019). Workplace violence against nurses survey. Retrieved from:
https://dshs.texas.gov/chs/cnws/WorkforceReports/2018_WPVAN.pdf
Wirth, T., Peters, C., Nienhaus, A., & Schablon, A. (2021). Interventions for Workplace
Violence Prevention in Emergency Departments: A Systematic Review. International
Journal of Environmental Research and Public Health, 18(16), 8459. https://doi.org/10.3390/ijerph18168459
U.S. Department of Labor Occupational Safety and Health Administration (2017). Workplace
Violence. Retrieved from https://www.osha.gov/SLTC/workplaceviolence
Sigma Membership
Iota Mu
Type
Presentation
Format Type
Text-based Document
Study Design/Type
Other
Research Approach
Other
Keywords:
lncivility, Implementation Science, Workforce, Workplace Violence
Recommended Citation
Boswell, Carol A.; Powers, Rebekah; Ramdeo, Christina; and Ornelas, Nancy, "Learning and Trending from Workplace Violence Incident Reports: Five Years of Data" (2025). International Nursing Research Congress (INRC). 43.
https://www.sigmarepository.org/inrc/2025/presentations_2025/43
Conference Name
36th International Nursing Research Congress
Conference Host
Sigma Theta Tau International
Conference Location
Seattle, Washington, USA
Conference Year
2025
Rights Holder
All rights reserved by the author(s) and/or publisher(s) listed in this item record unless relinquished in whole or part by a rights notation or a Creative Commons License present in this item record.
Review Type
Abstract Review Only: Reviewed by Event Host
Acquisition
Proxy-submission
Learning and Trending from Workplace Violence Incident Reports: Five Years of Data
Seattle, Washington, USA
Workplace violence in healthcare settings is a multifaceted challenge and must be tackled using diverse strategies. Utilizing the data collected over a five-year period, the purpose of this project was to analyze the workplace violence incident report data to identify and determine innovative techniques to reduce or eliminate workplace violence. This agency has worked aggressively in the area of workplace violence since 2018 with the acquisition of three workplace violence grants directed toward educating and engaging nursing staff with developing a safe work environment. Two of the grants were completed by August, 2024 with the third grant funding being initiated during this current period. Funding from the grants provided multiple educational opportunities, development of a workplace violence committee, changing of the name tags to protect the individuals, de-escalation training, and aggressive education of the public and staff. The interventions have been incorporated into the work environment to enlighten the staff members along with the community to reduce and/or identify threatening situations. It was anticipated that by identifying situations noted within the reports a plan for management could be developed, implemented, and supported.
The analysis of workplace violence incident reports from 2020 through 2024 from one acute health facility resulted in 323 documents to scrutinize. By reviewing and scrutinizing the workplace violence incident reports, trends and issues were identified. Some of the areas investigated included in the project were the types of incidents, locations where it happened, timing of the incidents, who committed the encounter, circumstances at the time of the incident, contributing factors, and preventability of the incidents. A team of nurses carefully and thoughtfully considered approximately seventeen different aspects identified within the workplace incident forms.
This presentation will discuss the analysis of this work toward ensuring workplace safety and security, the data collected and analyzed for this project along with the trends and issues identified from the project and the tools. Recommendations for addressing workplace violence issues and trends within this agency will be suggested for consideration by other agencies.
Description
Utilizing the data from a five year period, the project purpose was to analyze the workplace violence incident report data (323 reports) to identify and determine techniques to reduce or eliminate workplace violence incidents.