[Excerpt from] Critical Conversations in Healthcare: Scripts & Techniques for Effective Interprofessional & Patient Communication (3rd ed.)

Other Titles

Chapter 1: The Importance of Effective Communication in Healthcare

Abstract

This item record pertains to an excerpt from Critical Conversations in Healthcare, 3rd Edition, which is provided free of charge by the publisher.

About this book:

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Files

Description

This item record contains the following file attachments: Chapter 1 and author bios.

Authors

Cheri ClancyFollow

Author Details

Cheri Clancy, MSN, MS, RN, NEA-BC, CPXP, is the founder of Cheri Clancy & Associates, LLC, a coaching and training firm that uses hard sciences as a catalyst for soft-skill leadership development. In addition to presenting, coaching, and consulting, Clancy also leads the client experience department at Bayada Home Health Agency.

Sigma Membership

Non-member

Type

Book Chapter

ISBN

9781646481934

Format Type

Text-based Document

Study Design/Type

Expert Opinion (nationally/internationally recognized)

Research Approach

N/A

Keywords:

Nursing, Verbal and nonverbal communication, Mindful conversations, Scripting techniques, Emotional intelligence, Healthy work environment, Organizational culture, Healthcare quality

Recommended Citation

Clancy, Cheri, "[Excerpt from] Critical Conversations in Healthcare: Scripts & Techniques for Effective Interprofessional & Patient Communication (3rd ed.)" (2024). Sigma Publications: Book Excerpts. 20.
https://www.sigmarepository.org/book_excerpts/20

Publisher

Sigma Theta Tau International

Version

Publisher's Version

Rights Holder

Copyright © 2025 by Sigma Theta Tau International Honor Society of Nursing - All rights reserved. This book is protected by copyright. No part of it may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without written permission from the publisher. Any trademarks, service marks, design rights, or similar rights that are mentioned, used, or cited in this book are the property of their respective owners. Their use here does not imply that you may use them for a similar or any other purpose.

Review Type

None: Professionally Edited Material

Acquisition

Publisher-submission

Date of Issue

2024

Full Text of Presentation

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