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Chapter 5: The Interior Finish of Workplace Attitude

Abstract

This item record pertains to an excerpt from Building a Culture of Ownership in Healthcare, 3rd Edition, which is provided free of charge by the publisher.

About this book:

In the aftermath of the pandemic, preexisting challenges in healthcare organizations have intensified. Stress, burnout, staffing shortages, and even the erosion of trust in organizational leadership are pressing issues that need solutions.

Using construction as their metaphor, authors Joe Tye and Bob Dent make a compelling case that a healthcare organization's Invisible Architecture—a foundation of core values, a superstructure of organizational culture, and the interior finish of workplace attitude—is no less important than its visible architecture.

This third edition of the multi-AJN award-winning Building a Culture of Ownership in Healthcare takes readers on a journey from accountability to ownership—providing a proven model, strategies, and practical solutions to help improve organizational culture in the healthcare setting.

Readers will learn how investing in their organization and their people can enable a significant, successful change in productivity; employee engagement; nurse satisfaction, recruitment, and retention; quality of care; patient satisfaction; and positive financial outcomes.

To purchase the entire book from the publisher click here.

To request a review copy for course adoption, order additional books, buy in bulk, or purchase for corporate use, contact Sigma Marketplace at 888.654.4968 (US/Canada toll-free), +1.317.687.2256 (International), or solutions@sigmamarketplace.org.

To request author information, or for speaker or other media requests, contact Sigma Marketing at 888.634.7575 (US/Canada toll-free) or +1.317.634.8171 (International).

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Description

This item record contains the following file attachments: Chapter 5 and author bios.

Authors

Joe Tye
Bob Dent

Author Details

Joe Tye, MHA, MBA, is consultant, author, speaker, and an Adjunct Assistant Professor in the University of Iowa College of Public Health’s Department of Health Management and Policy. Bob Dent, DNP, RN, FACHE, FAAN, FAONL, is Vice President of Patient Care Services and Chief Nursing Officer at two hospitals within Emory Healthcare.

Sigma Membership

Non-member

Lead Author Affiliation

University of Iowa, Iowa City, Iowa, USA

Type

Book Chapter

ISBN

9781646481279

Format Type

Text-based Document

Study Design/Type

Expert Opinion (nationally/internationally recognized)

Research Approach

N/A

Keywords:

Leadership, Healthcare quality, Nursing management, Organizational culture, Accountability, Self-empowerment, Core values, Transformational change

Publisher

Sigma Theta Tau International

Version

Publisher's Version

Rights Holder

Copyright © 2025 by Sigma Theta Tau International Honor Society of Nursing - All rights reserved. This book is protected by copyright. No part of it may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without written permission from the publisher. Any trademarks, service marks, design rights, or similar rights that are mentioned, used, or cited in this book are the property of their respective owners. Their use here does not imply that you may use them for a similar or any other purpose.

Review Type

None: Professionally Edited Material

Acquisition

Publisher-submission

Date of Issue

2024

Full Text of Presentation

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[Excerpt from] Building a Culture of Ownership in Healthcare (3rd ed.)

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