Abstract

PURPOSE: The purpose of this project is to: (a) explore the current experiences and needs of the lesbian, gay, bisexual, and transgender (LGBT) population when accessing healthcare services. LGBT individuals are known to experience adverse situations when accessing health care services.

METHODS: Qualitative focus groups were conducted with members of the LGBT community utilizing a cross-sectional convenience sample from two organizations serving the LGBT community. Analysis was done to examine themes and to look for differences and similarities within and between LGBT sub-populations.

RESULTS: Three themes emerged from the analysis including: issues accessing LGBT providers, need for LGBT competency and sensitivity, and accessibility to health insurance.

CONCLUSIONS: Understanding the healthcare experiences of LGBT individuals and the barriers faced when accessing healthcare informs effective solutions that improve access and quality of care for members of the LGBT community in Orange County, California and beyond.

Notes

References:

California Health Interview Survey—Health Coverage. Estimates of Orange County LGBT population age 14+ by health insurance coverage. https://williamsinstitute.law.ucla.edu.wp-content/upload/Gates-How-Many-People-LGBT-Apr-2011.pdf. Published 2015.
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Description

LGBT individuals are known to experience challenges when accessing health care services. This study explored the experiences of LGBT individuals. Twenty-seven participants were interviewed in focus groups. Three themes emerged from the analysis including: issues accessing LGBT providers, need for LGBT competency and sensitivity, and accessibility to health insurance. Healthcare providers in all settings can mitigate the challenges experienced and improve health outcomes for this community.

Author Details

Austin Nation, PhD, RN, PHN, NE-BC

Student Research Assistants: Anais Chavez, Anahi Lopez Soriano

Sigma Membership

Upsilon Beta

Type

Presentation

Format Type

Text-based Document

Study Design/Type

Other

Research Approach

Qualitative Research

Keywords:

DEI, LGBTQIA+, Health Equity or Social Determinants of Health, Public and Community Health, Cultural Context and Care

Conference Name

48th Biennial Convention

Conference Host

Sigma Theta Tau International

Conference Location

Indianapolis, Indiana, USA

Conference Year

2025

Rights Holder

All rights reserved by the author(s) and/or publisher(s) listed in this item record unless relinquished in whole or part by a rights notation or a Creative Commons License present in this item record. All permission requests should be directed accordingly and not to the Sigma Repository. All submitting authors or publishers have affirmed that when using material in their work where they do not own copyright, they have obtained permission of the copyright holder prior to submission and the rights holder has been acknowledged as necessary.

Review Type

Abstract Review Only: Reviewed by Event Host

Acquisition

Proxy-submission

Date of Issue

2025-11-18

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LGBT Healthcare Access Experiences - “I Had a Doctor Who Literally Tried to Kill Me"

Indianapolis, Indiana, USA

PURPOSE: The purpose of this project is to: (a) explore the current experiences and needs of the lesbian, gay, bisexual, and transgender (LGBT) population when accessing healthcare services. LGBT individuals are known to experience adverse situations when accessing health care services.

METHODS: Qualitative focus groups were conducted with members of the LGBT community utilizing a cross-sectional convenience sample from two organizations serving the LGBT community. Analysis was done to examine themes and to look for differences and similarities within and between LGBT sub-populations.

RESULTS: Three themes emerged from the analysis including: issues accessing LGBT providers, need for LGBT competency and sensitivity, and accessibility to health insurance.

CONCLUSIONS: Understanding the healthcare experiences of LGBT individuals and the barriers faced when accessing healthcare informs effective solutions that improve access and quality of care for members of the LGBT community in Orange County, California and beyond.